Privacy

Last updated: Feb 2025

This Privacy Policy outlines how Assessment Hub (“Assessment Hub”, “we”, “our” or “us”) collects, uses, stores and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Assessment Hub is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

1. Who We Are

Business Name: ASSESSMENT HUB
Registered Business: Prudence Consulting Pty. Limited (Body Corporate)
ABN: 64 072 714 115
Principal Place of Business: Level 5 Suite 501, 309 George Street, Sydney NSW 2000
Address for Service of Documents: PO Box Q629, Queen Victoria Building, NSW 1230
Regulator: Australian Securities and Investments Commission (ASIC)

We provide medico-legal services Australia-wide, and our privacy practices are designed to meet your needs and comply with applicable laws.

2. What Information We Collect

We may collect and process the following types of personal information:

Contact Details: Such as your name, email address, telephone number and company name.
Enquiry and Service Information: Details provided when you submit enquiries, contact forms or other communications such as questions you ask in the forms.
Usage Data: Information automatically collected via cookies and similar technologies when you visit our website. This includes:
- Google Analytics 4 (GA-4) data for website usage analysis.
- Facebook Pixel data to measure the effectiveness of our online advertising.
- Google Tag Manager data to manage and deploy marketing tags.

3. How We Collect Information

We collect personal information directly from you when you:

Complete an online enquiry or contact form.
Subscribe to our mailing list or newsletter.
Register for events or services provided by us.

Additionally, our website automatically collects usage data through cookies and similar technologies.

4. Use of Your Personal Information
Your personal information is used for the following purposes:

Providing Services: To process your enquiries, deliver our services and communicate with you.
Improving Our Website: To analyse website usage and improve user experience.
Marketing: To send you information about our services and relevant updates, provided you have consented to receive such communications.
Advertising: To monitor and measure the performance of our digital marketing efforts via GA-4, Facebook Pixel and Google Tag Manager.

5. Disclosure of Your Information

We treat your personal information with the utmost confidentiality. We do not sell, trade or otherwise transfer your personal information to third parties, except in the following circumstances:

Legal Requirements: When required by law or in response to valid legal process, such as a court order.
Business Transfers: In the event of a merger, acquisition or sale of all or a portion of our business, your information may be transferred to the relevant third party, provided that such third party agrees to treat your information in accordance with this Privacy Policy.

6. Data Security

We implement a range of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Access to your personal information is limited to those employees, agents, contractors, and other third parties who have a business need to know. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your personal information.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your online experience. Cookies help us:

Analyse website traffic.
Tailor content and advertisements.
Provide social media features.

You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you do so, note that some parts of the website may not function properly.

8. Third-Party Tools and Analytics

We use third-party analytics and marketing tools, including:

Google Analytics 4 (GA-4): For analysing website traffic and user behaviour.
Facebook Pixel: To measure the effectiveness of our online advertising.
Google Tag Manager: To manage and deploy marketing and tracking tags on our website.

These tools may collect information such as your IP address, browser type and browsing behaviour. Their use is subject to their respective privacy policies.

9. International Data Transfers

As we offer services Australia-wide, your information may be transferred to and stored in servers located in Australia. We ensure that any transfer of your personal information outside Australia complies with the requirements of the Privacy Act 1988 (Cth).

10. Your Rights

You have the right to:

Access and correct your personal information.
Request deletion of your personal information, subject to legal and business obligations.
Object to processing your personal information or request restrictions on its use.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise these rights, please contact us using the details provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Assessment Hub
Mail address: PO Box Q629, Queen Victoria Building, NSW, 1230
Office address: Level 5 Suite 501, 309 George Street, Sydney NSW 2000, Australia
Email: assessment@assessmenthub.com.au
Phone: (02) 8026 0173

By using our website, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy is intended to provide clear and comprehensive information on how we handle your personal information in accordance with Australian laws and our commitment to maintaining confidentiality and data security.